Your privacy is our priority
We’re committed to keeping your personal details safe online
Information we collect and why
We collect certain information so we can process your orders, provide a personalised experience, and improve our services. This includes details you share with us online or in-store.
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→Contact information such as your name and address
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→Order specifics and recipient details
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→Payment details for order processing
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→Delivery instructions and preferences
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→Browsing activity on our site
Your data is used only for the purposes mentioned and is handled with respect and confidentiality at all times.
How your information is used
We use your data to process orders, arrange deliveries, and personalise your experience. It also helps us resolve queries and improve our floral services.
We do not share your information with any unrelated third parties, except where required to process your order or by law.
Your privacy rights explained
You may request access to, or correction of, your personal information at any time. You can also request that we limit the use of your data for certain purposes.
Right of Access
You can request to see the information we hold.
Right to Correction
Request updates to your personal data.
Right to Erasure
Ask us to remove your details from our system.
Data Portability
Receive your data in an accessible format.
Data sharing and storage
Your information may be stored securely with our technology partners to process your order better.
We ensure any external service providers comply with Australian privacy law to keep your information safe.
Protecting your information
Your data is stored on secure systems designed to guard against loss, misuse, and unauthorised access.
We regularly update our security practices to reflect the evolving risks and maintain high standards.
Contact about your privacy concerns
Address: 66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61 7 2994 4903
Email: content@javoniel.world